Shipping policy

Shipping Delivery Options within the US

Items in inventory in our US offices may be shipped using US Postal Service or UPS Ground. Items in inventory with our artisan partners will be shipped via international express mail or international freight.

International express mail packages are tracked and we will provide you with the tracking number once your order has shipped. Typically, packages take 7 to 10 business days to reach the US, however during the holiday season, deliveries may take considerably longer.

International express mail packages require a signature for delivery. If the package is not signed for or picked up at the US Post Office, the package is returned to the sender within 5 business days. Customers asking for a reshipment of a package returned by the US Postal Service will be charged for the reshipment.

Your online order will be confirmed via email and you will be notified of any items in your order which are not currently in stock. In many cases, backordered items can be shipped within 4 to 5 weeks of the date of your original order.

Standard (shipped via US Postal Service or UPS Ground

4-7 days (plus 1-2 business days for processing)
Starts at $4.95 (see chart below)
International
7-10 business days (plus 1-2 business days for processing)
International orders are shipped via international express mail service at 15% of retail or wholesale order.
Shipping for FOB orders will be quoted based on actual order.
Orders are shipped via international express mail are at buyer's own risk. UK customers should be aware that we have experienced some lost packages in mail delivery to the UK.

All international sales are final as we accept returns only in the US.

Value of Order Shipping Charges
$0.00 - 25.00 $4.95
$25.01 - 50.00 $6.95
$50.01 - 75.00 $8.95
$75.01 - 100.00 $10.95
$100.01 - 150.00 $12.95
$150.01 + 10% of order
Shipping cost is based on the amount you order. The charges shown above are for a single address.